We strive for full transparency about our processes, procedures, and partnerships with the LMU community we serve. Have a question that isn't answered below? Drop us a line!
Campus Safety Services is the overarching division that comprises the following departments on campus: Public Safety, Emergency Management, Environmental Health and Safety, and Security Technology and Access Control. Together, our departments are responsible for the overall safety, security, and preparedness of the LMU community.
Public Safety comprises the patrol and dispatch arm of the Campus Safety Services division, and is responsible for ensuring the safety and security of the campus community. Public Safety is one of the most diverse departments on campus, and is made up of many of the community members who we serve (our officers are LMU neighbors, alumni, parents, and even current students!)
All LMU students, faculty, staff, and visitors are strongly encouraged to report all crimes, suspicious activity, and safety-related incidents in a timely manner. The timely reporting of information promotes the safety and security of the campus community.
Reports may be made anonymously.
Crimes, suspicious activity, or safety-related incidents that occur on campus or in any off-campus LMU building should be reported via any of the following means:
- In person at Foley Annex
- Via the Rave Guardian app
- By calling the Department of Public Safety at (310) 338-2893
- By filling out an e-report form
- By utilizing any of the Campus Emergency Phones
Public Safety is responsible for on-campus safety and security. Our jurisdiction does not extend off campus. While we may assist with off-campus complaints (noise violations, etc.), any off-campus incident or dispute legally falls under LAPD jurisdiction.
The primary goal of Public Safety is always to keep the LMU community safe. Our officers are on campus 24/7, conducting patrols and working to ensure the continued security of the on-campus community.
Public Safety also assists with basic first aid. All officers are trained in first aid, CPR, and AED use. If an LMU student, staff, or faculty member needs serious medical attention, Public Safety coordinates with LMU medics and LAFD to get medical assistance on campus as soon as possible.
With some of our officers doubling as LMU parents themselves, we fully understand and appreciate how imperative the safety of our students is!
Public Safety maintains a working partnership with the LAPD Pacific Division for any incident or emergency escalating beyond Public Safety’s sole authority. LAPD provides the following as part of their MOU with LMU:
- Threat assessment and investigative assistance;
- Incident response for ongoing, serious threats to campus;
- Investigative support and resource-sharing for incidents of sexual assault;
- Information sharing for off-campus incidents involving LMU students;
- Crime statistics sharing for Clery Act mandates;
- Event support, such as the 2019 Presidential Debate, foreign dignitary visits, and Commencement activities;
- Educational or community dialogue events.
Our officers participate in frequent and consistently scheduled discussions and trainings, on topics ranging from emergency response and first aid, to crisis de-escalation and implicit bias. Officers are recertified in CPR and AED usage every two years.
Allied Universal is a private security partner, thoroughly vetted and contracted by LMU to serve as an integral part of campus safety initiatives.
Allied officers manage the two entry gates to campus (on Lincoln Blvd. and Loyola Blvd.), monitor University Hall, and serve as mobile field officers to check on potential issues, give breaks to stationary officers, provide room access to locked-out students and staff, and other important activities. Allied officers do not handle incident reports, and generally do not participate in room searches.
LMU Public Safety and Allied officers have a very good working relationship, and both groups work hard to serve the LMU community and keep the campus safe.
Public Safety receives incident reports in many forms. Some are reported directly by students, staff, and faculty, and some are reported anonymously. Once an officer receives a report, they are quickly typed up and forwarded to our investigation team to begin working on the case. If necessary, the investigator will start working the case before the report is completed.
We take all reports very seriously and work hard to bring them to their natural conclusion in a timely manner. When necessary, we bring in outside law enforcement agencies to ensure a case is properly handled, and if it is criminal in nature, to ensure the proper agencies are involved and the case is adjudicated properly.
If the case is not criminal in nature, it will be thoroughly documented and forwarded to the proper on-campus authority for disposition. We strive to work hand-in-hand with other campus entities, providing professional documentation and support as appropriate.
Conducting a room search is not a process that Public Safety takes lightly. Generally, unless there are exigent circumstances or an active emergency, Public Safety will not conduct a room search without a Resident Director present.
If there is no need for a rapid entry and search, Public Safety will contact a Resident Director and request that they respond to the specific room in question and observe the room search. The Resident Director will serve as a student advocate, and if they do not think the room search is appropriate, they will voice their opinion and initiate a discussion regarding the search. It should be noted that any allegation of an inappropriate room search is incredibly rare, as Public Safety always strives to maintain the highest professionalism when conducting searches.
During the search itself, officers actively endeavor to not embarrass the student(s) or make them feel uncomfortable. Officers will attempt to allow the student to stay inside the residence, so they can avoid being outside where they can be seen by other students. Officers will never leave room items out of place from where they were found, and will always be considerate of the student during the search. Frequently, students will tell the officer where the contraband is located, making the entire situation much easier for both parties.
After a search is complete, officers will provide the student with a receipt of what was taken from the room.
If you have had a less than positive interaction with Public Safety, you are welcome to submit an anonymous report via our Feedback Form. Submissions are reviewed by Public Safety leadership. Alternatively, if you prefer to submit feedback via an external party, you may also utilize the university's Ethics Reporting Line.
If you lose your OneCard, are having trouble using it, or have been locked out of your residence hall, you may obtain a free temporary OneCard 24/7 at one of the following locations:
- Area Office: Monday - Thursday, 10am - 9pm; Friday, 10am - 5pm; Sunday, 7am - 9pm
- OneCard Office in the Charles Van Der Ahe Building: Monday - Friday, 8am - 5pm (excluding holidays). On Wednesdays the OneCard office is open until 7pm.
- Public Safety in Foley Annex if the above offices are closed.
If you choose to call Public Safety and request direct assistance for housing access, rather than obtaining a free temporary OneCard, Public Safety will assist for a $150 charge to your student account. This includes:
- Direct access by DPS staff.
- DPS-provided escort related to the procuring of a temporary or replacement OneCard as a result of a lockout.
- DPS-provided patrol directly related to a lockout.
A resident student who feels they are assessed the service charge due to circumstances beyond their control has 14 calendar days to file an appeal. You may file an appeal here.
Along with LAPD, we strongly encourage all community members to register their bikes on campus. Not only does it help deter theft, but will also expedite the return of a bike if it's lost or stolen.
Bike registrations are made through the Cycling Lion. To register online, please visit lmu.edu/cyclinglion or visit the Cycling Lion (located behind Doheny Hall) during regular business hours. For questions, email firstname.lastname@example.org.
Stop by our main office at Foley Annex and we will be able to complete your request.
Yes! The Department of Public Safety offers a variety of seminars, including disaster preparedness, theft prevention, rape prevention, and campus safety. We will tailor the training to your group or location on campus. Please contact us for more information.